Payment and Refund Policy

We have created this Payment and Refund Policy to clarify our payment terms and the circumstances under which you can ask for a refund for our products and services.

If we are unable to meet our obligations to fulfill an order, you have the right to receive a partial or full refund as outlined in this Policy.

1. Payments

Our services are priced based on the complexity of your order. The price for your order will be calculated after you complete the order form, allowing you to review it before submitting your order.

Any payments made through our website are strictly for the purpose of using the services. Such payments may not be made or used for any fraudulent, criminal, or illegal activities.

2. Eligibility for receiving a refund

Refund eligibility may differ depending on the country or region. In countries and regions with consumer protections, you still have your rights under these protections. To request a refund, please contact us by sending your request manually.

Please be aware that you cannot receive a refund exceeding the original charge amount.

Refunds will only be issued to the original payment method used in a charge. You cannot send a refund to a different destination, such as another card or bank account.

Refunds to expired or canceled cards are managed by the customer’s card issuer and are typically credited to the customer’s replacement card in most cases. If no replacement card is available, the card issuer usually issues the refund to the customer through an alternative method (e.g., check or bank account deposit). In rare cases, a refund back to a card might not be successful.

As a general rule, refunds are available within six months from the original transaction date. You are not entitled to a refund if the refund period has lapsed.

You are not entitled to a refund if: we are unable to verify that the service was provided poorly; the refund period has expired.

3. Chargeback

A chargeback occurs when you challenge a transaction with your issuer and the issuer contacts us to reverse it.

In the event of a chargeback, you agree that we may suspend access to your account. You are responsible for any fees incurred as a result of chargebacks or other payment disputes.

Effective Date: Jul 17, 2024